Refund policy
Return & Refund Policy
Last Updated: August 15, 2026
At Rendy Pockets, we want every order to be a positive experience. If you have an issue with your purchase, contact us and weβll be happy to assist.
Returns
You may request a return within 30 days of delivery if the item is unused, in its original condition, and in its original packaging where applicable.
Please include your order number when contacting us.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery and provide your order number and clear photos of the item.
Weβll review the issue and, when appropriate, provide a replacement or refund.
Refunds
Once an approved return is received and inspected, weβll confirm whether your refund has been approved.
Approved refunds are issued to the original payment method. Processing time may vary depending on your payment provider.
Return Shipping
Unless the item is defective, damaged, incorrect, or otherwise covered by applicable law, return shipping costs are the customerβs responsibility.
Exchanges
Exchanges are available where applicable and depend on product availability. Please contact us before sending an item back.
How to Request a Return
Email us with:
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Your full name
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Order number
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Reason for the return
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Photos, if the item is damaged or incorrect
Email: contact@rendypockets.com
Rendy Pockets reserves the right to review return requests according to this policy and applicable consumer protection laws.