Refund policy

Return & Refund Policy

Last Updated: August 15, 2026

At Rendy Pockets, we want every order to be a positive experience. If you have an issue with your purchase, contact us and we’ll be happy to assist.

Returns

You may request a return within 30 days of delivery if the item is unused, in its original condition, and in its original packaging where applicable.

Please include your order number when contacting us.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery and provide your order number and clear photos of the item.

We’ll review the issue and, when appropriate, provide a replacement or refund.

Refunds

Once an approved return is received and inspected, we’ll confirm whether your refund has been approved.

Approved refunds are issued to the original payment method. Processing time may vary depending on your payment provider.

Return Shipping

Unless the item is defective, damaged, incorrect, or otherwise covered by applicable law, return shipping costs are the customer’s responsibility.

Exchanges

Exchanges are available where applicable and depend on product availability. Please contact us before sending an item back.

How to Request a Return

Email us with:

  • Your full name

  • Order number

  • Reason for the return

  • Photos, if the item is damaged or incorrect

Email: contact@rendypockets.com

Rendy Pockets reserves the right to review return requests according to this policy and applicable consumer protection laws.